CRIMINAL RECORD CHECK

Please see below for a message from ISN regarding what a volunteer can expect when they initiate a background check.

 

A MESSAGE FROM OUR PARTNERS AT ISN:

 

After you have clicked on the background check button you will choose your association from a drop-down menu and be brought securely into the background screening portal, Investigative Solutions e-Check (“ISeC”)

 

While the process is fairly straightforward, we have included some basic information and instructions to walk you through the step-by-step process.

  • It is important to note that your data is encrypted at all times - while at rest, in transit and in backups.

  • The process outlined below limits personal information captured and stored to only that which is necessary.

  • Your data and results will only be accessible to the ISN team and authorized users at each association/organization.

  • All data and processing is kept within Canada.

  • ISeC is only compatible with Chrome, Safari, Edge and Firefox.

    • Internet Explorer is not compatible.

 

You will be requested to select either an Enhanced Criminal Record Check or Enhanced Criminal Record Check and Vulnerable Sector Check. Here is additional information about those services:

 

Enhanced Criminal Record Check (turnaround same day, approx. 3 hours)

  • A search of (adult) convictions held within the RCMP National Repository of Criminal Records; AND

  • A search at the local level for additional conviction and selected non-conviction information including, but not limited to:

·       Charges

·       Warrants

·       Peace Bonds

·       Prohibition Orders

·       Release Conditions

·       Probation Orders

·       Summary Convictions

·       Recent Convictions not yet registered in the National Repository

 

Vulnerable Sector Check (turnaround varies by police department)

  • This must be requested by you (the volunteer themselves) at your local police department.

  • ISN facilitates Vulnerable Sector Checks by helping you navigate the process and upload the results to ISeC, providing a centralized database for the NOHA to retrieve results and run reports.

  • A vulnerable sector check is an enhanced criminal record check, plus a check to see if a person has a record suspension (pardon) for sexual offences, which must be completed by the volunteer’s local police service.

  • In order to be pardoned for a sexual offence in Canada, a person must:

 

o   Be charged as an adult (minimum 18 years of age)

o   Tried, convicted and sentenced (18 - 24 month process)

o   Serve their sentence (jail time, probation…etc.)

o   Wait a minimum 5 years to apply for a Pardon

o   Pardon process takes an additional 18 months - 2 years 

o   Youngest person pardoned would be 28+ years old

  • Due to the age technicality, we often find that a Vulnerable Sector Check is not applicable.

  • Due to the slow turnaround time with Vulnerable Sector Checks, many of our clients have policies in place where our Enhanced Criminal Record Check + Declaration allows volunteers to work/volunteer, as long as they provide proof that the VS is in progress.

 

Some basic instructions to walk you through the step-by-step background check process are as follows:

 

  1. Initiate a background check on the NOHA website

  2. Service Selection

    1. If you select Vulnerable Sector Check, you will receive an email from ISeC with a link to the ISN website that contains a database of all police departments in Ontario and their associated  instructions on requesting a Vulnerable Sector Check.

    2. In that same email there will also be a link to attach the results upon receipt from your local police department

  3. Input Basic Information (name, email address, telephone number)

  4. Input Personal Details (DOB, address…etc.)

  5. Complete Self Declaration (if applicable)

  6. Review & Sign Waiver (Consent)

  7. Make Payment

  8. Complete Electronic Identity Verification (eIV) – Knowledge Based Authentication via Equifax (does not impact your credit score)

  9. Should eIV fail, an authorized user will request two (2) pieces of ID from you and conduct a Manual Identity Verification (mIV) on your behalf.

  10. Once Identity Verification is complete are police partners will begin processing your check.

  11. Upon completion of the background check the results will be sent to you and the authorized user.

 

Should you have any questions or concerns, please do not hesitate to contact ISN directly at screening@isninc.ca .